Your First Visit

During your first visit, diagnostic records are made to determine the best course of treatment.  Records typically include a medical/dental history, clinical examination, photos of the patient’s face and teeth and x-rays (panoramic and cephalometric).  This information is used to develop a custom treatment plan for you and to track your progress during treatment. 

Consultation

After the doctor has evaluated your records, we’ll discuss your treatment with you in detail, including the cost of your case.

Regular Appointments

The appointment when you get your appliances (braces, expanders, etc) usually takes one to two hours.  Then you’ll see us at regular intervals, usually 6-10 weeks apart, for adjustments which take 15 to 30 minutes.  Our regular office hours vary from location to location, so please check with your local office to verify their hours.

Patients are seen by appointment only.  We make every effort to be on time for our patients and ask that you extend the same courtesy to us.  If you can’t keep your appointment, please notify us immediately.  Cancel only if it’s an emergency.  It’s difficult to reschedule you since most appointments are made 6-8 weeks in advance.

Cost

The cost of treatment depends on the severity of your problem.  You’ll be able to discuss fees and payment options before treatment begins.  We have payment plans to suit different budgets, including no-interest, in-house financing with a $200 minimum down-payment option.  We also accept assignment from most insurance plans and file the necessary papers with the insurance company.  We work hard to make orthodontics affordable for you.

Fees

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we’ve established this financial policy:

• If full payment is made at the onset of treatment, we offer a fee discount. (If you have insurance, we offer a discount for payment of your portion of the fee that is not covered by insurance.)
• To fit your individual needs, financial arrangements can be made to extend your payments beyond treatment for several months.
• For your convenience, we accept VISA, MasterCard, Discover and American Express.

In cases of serious delinquency, treatment will be discontinued, although we make every effort to accommodate patients with temporary difficulties.

Insurance

If you have insurance, we’ll help you determine your available coverage.  We ask that you assign your insurance benefits to us.  You’re expected to pay the balance.  Professional care is provided to you, our patient, and not to an insurance company.  Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor.  We help in very way we can to file your claim and handle insurance questions from our office on your behalf.